Abstract – Artificial Inteligent is part of computer knowledge that is specially intended to makesoftware and hardware that can fully imitate function of the human brain. Computer users assume that troubleshooting the computer is too difficult. But not like that, if we find out the correct troubleshooting technique. With Artificial Intelligence (AI) knowlege we can identify the computer problem. Intelligent programming is smart computer program with knowledge and inference procedure to solve difficult problems. In this approach tracking start from the destination, then look for rules that have that purpose to get conclusions, end then the tracking process uses premise for rule as a new goal and look for other rules with new goals as thei...