Predict online customer satisfaction level on the basis of e-commerce services and age group

The purpose of study is to develop anunderstanding the how many customer satisfied with theE-commerce services. So there are lots of scopes to ananalyze user's data to find unknown facts of E-commerce.To achieve objective of this paper authors conduct asurvey named Customer Satisfaction level in India. Theycollected a sample of 520 users in one month time durationvia online medium (Google Forms). The major differencebetween online and traditional shopping is that in onlineshopping there is no touch, feel and trust. So the consumergets afraid to pay first before receiving the product. In thispaper authors try to find out relationship between type ofservices and satisfaction level in Indian consumer in Ecommerceservices. The result of experiment shows that Pvalue of customers Ages and Satisfaction level is 0.5817which is significant at 95% confidence and P value ofcustomers Services and Satisfaction level is 0.5988. It tellsthat consumer satisfaction level according to the type ofservices