Comunicación en Línea en la educación sincrónica y asincrónica en el pre-universitario

These last years have been very decisive for society, following the declaration of the Covid-19 pandemic, by the WHO, many activities were transferred to virtual spaces, one of them is education. Everything in the curriculum had to be rethought in order to comply with the teaching-learning process. Universities, as well as other institutions, were in need of urgently developing, in teachers and students, digital skills in the different virtual platforms, from this arose a number of trainings that allowed them to develop in the virtual world focused on education. Online communication through virtual platforms has been the sustainability tool to boost education in times of health crisis; as a result, the question arose, how does synchronous and asynchronous communication influence the teaching-learning results of the members in the pre-university of the “Universidad Laica Eloy Alfaro de Manabí” during the period 2020-2? In order to carry out a descriptive analysis of the proposed research through the qualitative method. To carry out virtual education in pre-university, ULEAM used the Moodle, Microsoft 365 and Zoom platforms, where teachers and students developed digital skills to interact in this process, however, the level of mastery with which they used these digital teaching resources is located between a medium-high level, this form of education and the use of digital tools are very necessary and important to achieve meaningful learning, it is because of what many students express that teachers must prepare more to be the guide of their students. Keywords: Online communication, synchronous and asynchronous education, virtual platforms, digital teaching resources, virtual teaching-learning.Estos últimos años han sido muy determinante para la sociedad, a raíz de la declaración de la pandemia Covid-19, por parte de la OMS, muchas actividades se trasladaron a espacios virtuales, una de ellas es la educación, todo lo curricular se tuvo que replantear para lograr cumplir con el proceso de enseñanza aprendizaje; las instituciones de educación superior al igual que otras instituciones se vieron en necesidad de desarrollar de manera urgente, en los docentes y estudiantes, competencias digitales en las diferentes plataformas virtuales, de esto surgieron un sinnúmero de capacitaciones que les permitieran a ellos, desenvolverse en el mundo virtual enfocado en la educación. La comunicación en línea mediante las plataformas virtuales ha sido la herramienta de sostenibilidad para dinamizar la educación en tiempo de crisis sanitaria; en tal virtud surgió la interrogante ¿cómo la comunicación sincrónica y asincrónica influye en los resultados de enseñanza aprendizaje de los involucrados en el preuniversitario de la Universidad Laica Eloy Alfaro de Manabí durante el periodo 2020-2? Para este estudio se aplicó una metodología de enfoque mixto, donde lo cuantitativo sirvió en la recopilación de datos de fuente primaria, para a través del método cualitativo realizar un análisis descriptivo de la investigación planteada. Los resultados obtenidos llevaron a establecer que la educación virtual en el preuniversitario, la Uleam empleó las plataformas Moodle, Microsoft 365 y Zoom, donde docentes y estudiantes desarrollaron competencias digitales para interactuar en este proceso, no obstante, el nivel de dominio con la que utilizaban estos recursos didácticos digitales se ubica entre un nivel medio-alto, esta forma de educación y el manejo de herramientas digitales son muy necesarias e importantes para lograr un aprendizaje significativo, es por aquello que muchos estudiantes exteriorizan que los docentes deben prepararse más para que sean la guía de sus educandos. Palabras claves: Comunicación en línea, educación sincrónica y asincrónica, plataformas virtuales, recursos didácticos digitales, enseñanza-aprendizaje virtual.   ABSTRACT These last years have been very decisive for society, following the declaration of the Covid-19 pandemic, by the WHO, many activities were transferred to virtual spaces, one of them is education. Everything in the curriculum had to be rethought in order to comply with the teaching-learning process. Universities, as well as other institutions, were in need of urgently developing, in teachers and students, digital skills in the different virtual platforms, from this arose a number of trainings that allowed them to develop in the virtual world focused on education. Online communication through virtual platforms has been the sustainability tool to boost education in times of health crisis; as a result, the question arose, how does synchronous and asynchronous communication influence the teaching-learning results of the members in the pre-university of the “Universidad Laica Eloy Alfaro de Manabí” during the period 2020-2? In order to carry out a descriptive analysis of the proposed research through the qualitative method. To carry out virtual education in pre-university, ULEAM used the Moodle, Microsoft 365 and Zoom platforms, where teachers and students developed digital skills to interact in this process, however, the level of mastery with which they used these digital teaching resources is located between a medium-high level, this form of education and the use of digital tools are very necessary and important to achieve meaningful learning, it is because of what many students express that teachers must prepare more to be the guide of their students. Keywords: Online communication, synchronous and asynchronous education, virtual platforms, digital teaching resources, virtual teaching-learning. Información del manuscrito:Fecha de recepción: 06 de septiembre de 2021.Fecha de aceptación: 05 de octubre de 2021.Fecha de publicación: 09 de noviembre de 2021