The reinvention of the museum as "forum" within the new museology and the notion of the "public sphere" are inextricably linked. Both concepts have been theoretically scrutinised in museum studies, critical theory, cultural studies and other academic disciplines, but there is a lack of empirical insights into their actual functioning. This thesis offers an empirical interrogation of the "museum forum" idea. It sheds ethnographic light on cross-cultural encounters in a "cosmopolitanised" world illuminating what it means to experience a museological space and how a public sphere is "lived". Drawing on a long-term narrative study of global visitors to the Museum of New Zealand Te Papa Tongarewa (Te Papa), this thesis humanises Te Papa as a par...