Implementation of a mobile application for the use of services in railway transport

Spletno nakupovanje je trenutno eden od največjih svetovnih trendov, zato ga v magistrski nalogi želimo povezati z vse večjim problemom ekološke preobremenjenosti okolja, v katerem živimo. Z uvedbo mobilne aplikacije za uporabo storitev v železniškem prometu in s tem večjo uporabo vlaka kot enega najbolj čistih prevoznih sredstev bi nedvomno prispevali k zmanjšanju emisij v zraku, hkrati pa tudi k manjši porabi papirja z brezpapirno obliko vozovnice. V podjetju Slovenske železnice se zavedajo pomena varovanja okolja, zato v svoje strateške načrte vključujejo tudi ekološko prijaznejše ponudbe, kot je ureditev obstoječih parkirnih mest, ki jih nadgrajujejo z električnimi polnilnimi parkirnimi mesti za avtomobile, izdelujejo kolesarnice za parkiranje koles, postavljajo kartomate in skrbijo za zadovoljstvo uporabnikov storitev prevoza z vlakom med čakanjem z aparati za kavo, pijačo in hitrimi prigrizki. Ker je potrebno slediti novostim, so uvedli tudi spletno stran, na kateri je možno opraviti e-nakup vozovnice, in mobilno aplikacijo, s katero je možno pregledati vozni red vlakov in njihove zamude. Cilj naše naloge je bil proučiti vse podatke, ki so potrebni za postavitev mobilne aplikacije, ki bi omogočala nakup kombinirane vozovnice za vlak, s katero bi bilo mogoče po nižji ceni od obstoječe kupiti vozovnico za prevoz z vlakom in parkirno karto za prevozno sredstvo. Vseh pet hipotez smo potrdili. Kot merilni instrument v magistrski nalogi smo uporabili strukturirani vprašalnik. Anketiranje smo opravili na glavnih železniških postajah v Celju in Ljubljani. V vzorec smo zajeli 200 anketiranih. 77 % vseh anketiranih oseb je bilo seznanjenih z novostjo, da je možno od novembra 2018 na spletnih straneh podjetja Slovenske železnice kupiti vozovnice preko spletnega mesta. Prav tako bi se skoraj 70 % vseh anketiranih odločilo za nakup vozovnice preko mobilne aplikacije. Večina anketiranih že pušča svoja vozila na parkirnih mestih v neposredni bližini železniških postaj v lasti Slovenskih železnic. Več kot polovica anketiranih je odgovorila, da je trenutno dnevni najem parkirnega mesta ugoden. 62,5 % anketiranih bi uporabljalo parkirna mesta, v kolikor bi bila cenovno dostopnejša, medtem ko uporabljajo storitev prevoza z vlakom. Zanimivo je, da ob tem vprašanju že 20,5 % anketiranih uporablja kot prevoz do železniških postaj kolo ali hodi peš, kar potrjuje trditev, da se ljudje zavedajo pomena varovanja okolja in skrbijo za svoje zdravstveno stanje.Online shopping is currently one of the world\u27s biggest trends, thus in our master\u27s thesis we want to connect it with the growing problem of ecological overload of the environment we live in. The implementation of a mobile application for the use of railway services and hence a greater use of the train as one of the cleanest means of transport would undoubtedly contribute to reducing air emissions, as well as reducing paper consumption due to paperless tickets. The company Slovenian Railways is aware of the importance of environmental protection, therefore their strategic plans also include more environmentally friendly offers, such as the refurbishment of existing parking spaces, which are being upgraded with electric charging parking spaces for cars, bicycle parking lots, setting up ticket machines and taking care of the satisfaction of train transport users, providing them with coffee machines, drinks and quick snacks, while waiting. As it is necessary to follow the novelties, they also introduced a website where it is possible to make an e-ticket purchase, and a mobile application which enables one to view train timetables and delays. The aim of our thesis was to examine all the data needed to set up a mobile application that would allow the purchase of a combined train ticket, which could be used to buy a train ticket and a parking ticket for a vehicle at a lower price than the existing one. All five hypotheses were confirmed. As a measuring instrument in the master\u27s thesis, we used a structured questionnaire. The survey was conducted at the main railway stations in Celje and Ljubljana. 200 respondents were included in the sample. 77% of all respondents were familiar with the novelty that from November 2018 it is possible to buy tickets on the Slovenian Railways website. In addition, almost 70% of all respondents would decide to buy a ticket via the mobile application. Most of the respondents are already leaving their vehicles in parking lots in the immediate vicinity of the railway stations owned by Slovenian Railways. More than half of the respondents are of the opinion that currently the daily rent of a parking space is favourable. 62.5% of respondents, using the train service, would use parking lots if they were more affordable. It is interesting that 20.5% of respondents already walk or use a bicycle as a means of transport to the railway station, which confirms the claim that people are aware of the importance of protecting the environment and taking care of their health