Cognitive Ergonomics Components for Analysis of User Interface in Healthcare Industry

This paper shares a collaborative research in the field of User Experience and Design for Healthcare. In particular, it explores methods of Cognitive Ergonomics applied to analyze User Interfaces in healthcare industry. Specifically, the interest lies in analyzing cognitive aspects of interaction and the way it impacts user experience in terms of efficiency in perception and decision-making. Cognitive aspects of interaction were approached via the key components of Cognitive Ergonomics identified through a thorough literature review and composed in a canvas based on the sequence of mental processes occurring during cognitive interaction. The analysis of the User Interface described in this paper represents one of the tests made to check the validity and the potential of the proposed method. The paper concludes with a discussion on how the method contributes to designing affordances and on possible future developments and design in healthcare industry