Co-production and nudging reflect the new paths taken by governments in the digital transformation age. Both are behaviour-based tools of public action. Both are premised on the idea that citizen engagement in public services is essential for problem solving. Thus far, however, these topics of debate have been addressed in isolation. The aim of this explorative paper is twofold: to come to an overall assessment about the potential of co-production and nudging, analysing the links between them, and the role that ICT plays in improving citizen behaviours. Draw-ing on a service lens, the paper makes the case that co-production and nudging can be combined to support citizens in their ‘service user journey’. This tentative exercise is a conceptu...
The paper investigates the role of Information and Communication Technologies (ICTs) in enabling soc...
ABSTRACT: Information and communication technologies (ICTs) are being heralded by governments and in...
In recent decades, governments have increasingly accepted the need to engage citizens in public deci...
In recent times, a growing involvement of public organizations in the process of digitalization can ...
Citizens' engagement and citizens' participation are rapidly becoming catch-all concepts, buzzwords ...
This paper contributes to the ongoing debate on how ICTs can be exploited to support the co-producti...
Many governments and political bodies across the globe are exploring the potential benefits of ICT a...
Social interactions in every domain of human activity are transformed through the use of new media. ...
This book examines the various ways in which co-production can contribute to the creation, design, a...
The paper investigates the role of Information and Communication Technologies (ICTs) in enabling soc...
Co-production and co-creation occur when citizens participate actively in delivering and designing ...
PurposeRecent technological advances have enabled consumers and citizens to contribute to organizati...
Internet-based information and communication technology (ICT) have increasingly been used to facilit...
Previous research has suggested that citizen co-production of public services is more likely when th...
Many important forms of public participation take place in interactions between citizens. Studying t...
The paper investigates the role of Information and Communication Technologies (ICTs) in enabling soc...
ABSTRACT: Information and communication technologies (ICTs) are being heralded by governments and in...
In recent decades, governments have increasingly accepted the need to engage citizens in public deci...
In recent times, a growing involvement of public organizations in the process of digitalization can ...
Citizens' engagement and citizens' participation are rapidly becoming catch-all concepts, buzzwords ...
This paper contributes to the ongoing debate on how ICTs can be exploited to support the co-producti...
Many governments and political bodies across the globe are exploring the potential benefits of ICT a...
Social interactions in every domain of human activity are transformed through the use of new media. ...
This book examines the various ways in which co-production can contribute to the creation, design, a...
The paper investigates the role of Information and Communication Technologies (ICTs) in enabling soc...
Co-production and co-creation occur when citizens participate actively in delivering and designing ...
PurposeRecent technological advances have enabled consumers and citizens to contribute to organizati...
Internet-based information and communication technology (ICT) have increasingly been used to facilit...
Previous research has suggested that citizen co-production of public services is more likely when th...
Many important forms of public participation take place in interactions between citizens. Studying t...
The paper investigates the role of Information and Communication Technologies (ICTs) in enabling soc...
ABSTRACT: Information and communication technologies (ICTs) are being heralded by governments and in...
In recent decades, governments have increasingly accepted the need to engage citizens in public deci...