Telework and Job Satisfaction : A Case Study from the Employees’ Perspective

The prevalent enhancements in technologies alongside with globalization have given rise tomore flexible ways of operating, invoking the phenomena of working virtually. Telework is aform of a virtual workplace, where employees occasionally work on dispersed locations awayfrom the office. Previous research has found a positive correlation between job satisfaction andthe opportunity to telework much due to the flexibility the work arrangement offers. However,when delving deeper into the subject and employees’ understanding of the phenomenon,previous literature has found mixed perceptions among employees. In contrast to solelyexperiencing satisfaction in combination to telework some employees have reported it issuinga negative impact on their private life. Hence, the contradicting findings mentioned opened upfor additional research on the subject. This study aimed to contribute to the discourse by furtherexploring employees’ perceptions of telework; the opportunity to do so, and its impact on jobsatisfaction. The findings indicated that the employees perceived the opportunity to teleworkas providing additional value to the workplace. This as it primarily facilitated a better work andlife balance, as time could be managed more free- and efficiently. In conclusion, telework wassuggested to contribute to a higher level of job satisfaction