Relationer på arbetsplatsen utifrån LMX- teori : Hur relationer påverkar fastighetsmäklares prestationerna

Title: Relationships in the workplace based on LMX-theory -How relationships affect real estate agents performances Level:Final assignment for bachelor’s degree in business administration Authors: Linn Emilsson and Denise Hägerstrand Supervisor: Monika Wallmon Examinator: Svante Brunåker Date: VT 2021 Purpose: The purpose of this study is to investigate how real estate agents' performance is affected by the relationship with the franchisee of the office. Method: In the implementation of this bachelor thesis project, a qualitative method was applied. The approach was in the form of 16 interviews with real estate agents and franchisees, respectively. In addition, semi-structured interviews were applied in order to obtain more developed answers. Result: The result is presented in a compilation of the 16 interviews conducted with the real estate agents and the franchisees, respectively. The writers present only the essentials of the interviews and present them in three categories.1. Employees2. Leader3. Consequences Conclusion: After conducting the study, we can state that a good relationship requires commitment of each party. Above all, trust and confidence are important factors in the relationship between leaders and employees. Both leaders and employee’s personality traits also have an impact on the outcome of the relationship. Finally, we can state that good relationships lead to commitment among employees and increased satisfaction with salary. Contribution of the study: The study's theoretical contribution provides an understanding of how real estate agents and franchisees handle working relationships and what a good and less good relationship can lead to consequences. The practical contribution that the study makes is knowledge of how relationships are created and important components in building a relationship. Suggestions for further research: A proposal for further research is to investigate how the relationship between managers and employees differs geographically. Another interesting aspect to research further would also have been to study how the relationship between employees affects performance. Keywords: Leaders, employees, real estate agents, franchisees, relationship