Context: Sh2-104 is a Galactic H ii region with a bubble morphology, detected at optical and radio wavelengths. It is considered the first observational confirmation of the collect-and-collapse model of triggered star-formation. Aims: We aim to analyze the dust and gas properties of the Sh2-104 region to better constrain its effect on local future generations of stars. In addition, we investigate the relationship between the dust emissivity index {\beta} and the dust temperature, T_dust. Methods: Using Herschel PACS and SPIRE images at 100, 160, 250, 350 and 500 {\mu}m we determine T_dust and {\beta} throughout Sh2-104, fitting the spectral energy distributions (SEDs) obtained from aperture photometry. With the SPIRE Fourier transform spect...