Analysis of a M/M/c queue with single and multiple synchronous working vacations

We consider a M/M/c queuing system with synchronous working vacation and two different policies of working vacation i.e. a multiple working vacation policy and a single working policy. During a working vacation the server does not completely halts the service rather than it will render service at a lower rate. In synchronous vacation policy all the servers leave for a vacation simultaneously, when the server finds the system empty after finishing serving a customer. In multiple working vacation (MWV) policy the servers continue to take vacation till they find the system nonempty at a vacation completion instant. Single working vacation (SWV) policy is different from the multiple working vacation policy in a way that, when the working vacation ends and servers find the system empty, they remains idle until the first arrival occurs rather than taking another vacation. We have derived explicit expressions for some performance measures in terms of two indexes by using PGF method. We derived some results regarding the limiting behavior of some performance measures based on these two indexes. A comparison between the models is carried out and numerical results are provided to illustrate the effects of various parameters on system performance measures