Krishantering och lärande : Faktorer som påverkar myndigheters förmåga att lära

This essay discusses new research on how public sector organizations learn from their crisis experiences. The essay aims to distill practical lessons from theoretical studies on crisis-induced learning that should offer public officials advice on how to increase the learning capacities of public sector organizations in the wake of crises. The essay concludes that for organizational crisis-induced learning to take place, it is favorable to document incidents and crises thoroughly and to refine the documentation into investigations and evaluations. Moreover, in order for organizations to reform in line with suggestions put forth in investigations and evaluations, organizational self-reflection and flexibility is required