Influence of community planning at the municipality community planning

The author of this rigorous thesis has been involved in community planning of social services in the city of Pilsen since the beginning in 2005. At the times when all municipalities used financial resources from European structural fonds, Pilsen, as first large city, decided to go its own way and started financing its vision from its own budget. The goal of this thesis it to describe development in the field of community planning in Pilsen, as a field where the author has been active on three different positions since the beginning, but also to introduce an insight on effectiveness of the given method of social work (standing on cooperation of the triad) in context of limitations of communal planning on municipality level. The thesis introduces approximately 13 years cycle of city's focused orientation on the customer (receiver of social services, current or potential). Moreover, it discusses the problematics of meeting targets and measures that arose from community planning - implementation of priorities in the city's budget within the framework of strategic planning. In general, social services represent a very specific category. It is usual that one becomes interested in the offer and content of social services only in a moment, when they or their close ones appear in an unfavorable life..