The association between corporate governance and artificial intelligence (AI) in the banking sector in ASEAN

Nowadays, the presence of technology in our life is undeniable when it is used in every industry. Especially in the time of the pandemic, the role of technology is becoming more obvious. The banking industry has followed technology 4.0 to stay competitive and sustainable with many changes in operations and services thanks to technology. One of the most outstanding technology is artificial intelligence. In terms of using AI and technology, banks in ASEAN are proving themselves to be top competitors with high growth in revenue and the quality of technology systems. In this research, the author focused on defining the relationships between three factors: the board of directors, the investment in AI of banks in ASEAN, and the profitability. Besides, the author explored the relationship between Human Resources and AI - two capital of banks that might have conflicts. The author used secondary data of 43 banks in ASEAN collected from their annual reports and financial statements. Descriptive statistics, single and multiple linear regression were applied in Excel software. The empirical findings revealed that the board of directors has influenced the in-vestment in AI and the investment in AI has impacts on the profitability of banks. Also, the AI investment does not affect the human resources of the banks. The results can be used for further researches on the practical benefits of using AI and for banks, the boards of directors can read to decide their future AI plan