Are the benefits of enterprise architecture real? An analysis from organizational capacities

Purpose: Analyze the benefits of enterprise architecture using organizational capabilities. Design / Methodology: The research is qualitative with an exploratory approach and documentary analysis methods and techniques are used, such as content analysis and bibliographic description through identification, indexing, review and abstract. Results: Previous studies and initiatives assessing the benefits of enterprise architecture showed undetermined classification and lack of empirical evidence. Based on this, the analysis of the benefits of business architecture is established through four organizational capacities. Practical implications: Use organizational capabilities as mediators among enterprise architecture initiatives and organizational results as a link to provide empirical evidence. Originality / Value: The research addresses the issue of the benefits of architecture through a novel approach that opens up new possibilities for further studies