Impact of knowledge management process on product innovation in manufacturing firms

Abstract: The current study seeks to investigate the relationship between the dimensions of the knowledge management process and product innovation in manufacturing firms. Specifically, the study examines the autonomous effect of knowledge acquisition, knowledge sharing, and knowledge application on product innovation. 361 copies of questionnaire were sent out, with a 97.2% response rate. Using PLS-SEM, the survey data were checked for common error variance, validity, and reliability. Structural equation modeling was used to test the hypothetical framework. Results demonstrate empirical support for the model. Findings indicate a positive relationship between the knowledge management process (acquisition, sharing, and application) and product innovation in the manufacturing plants sampled. Therefore, each dimension of the knowledge management process plays a crucial role in product development and innovation. These findings serve as a useful guide for managers in designing and mainstreaming the knowledge management process into administrative action for better innovation performance