Assessing the extent of job satisfaction in the Gauteng city-region

Abstract: The main aim of this study is to assess the extent of job satisfaction in the Gauteng city-region of South Africa. Job satisfaction is essential for employee well-being, increasing productivity and retaining employees in the workplace. Gauteng province experiences a high rate of strikes, due to unsatisfied workers, which is costly to companies and often becomes violent, which results in loss of property and lives. The determinants of job satisfaction from this study can, therefore, be used by different organisations to improve job satisfaction levels in the province. The study also focuses on job satisfaction in the informal sector as there is a dearth of studies in this area in South Africa. Secondary data from the Gauteng city-region observatory survey data (2015) on responses to questions on job satisfaction was used. The estimated ordered probit model was used to analyse the relationship between job satisfaction and various determinants. The results showed that higher-earning employees receive more benefits associated with better health, more leisure time and experienced significantly higher levels of job satisfaction.M.Com. (Development Economics