Chapter 10- Building Online Toolkits to Support the Development of Academic Skills and Digital Literacies

Personal, environmental, and academic factors contribute to student persistence and retention in college environments in varying and, importantly, intersecting ways. As educators determine what supporting student success in a post-COVID-19 world looks like, it is important to consider how these factors become all the more complicated by the new challenges raised with ubiquitous remote or hybridized learning. The global shift to online learning has opened tremendous gaps in experiences that students might have in learning, working, living, and socializing online. Some students may lack access to laptop computers for learning, while others may not have sufficient broadband access to connect online from their homes. Students with disabilities may not have access to the same kinds of accommodations they receive on campus; other students may find themselves better served by a remote learning environment. It is clear that ubiquitous remote or hybridized learning amplifies inequities that likely existed before the COVID-19 pandemic while potentially revealing an even more diverse array of learning concerns that college educators may not have considered prior to this unprecedented historic moment