A Practice Based Exploration on Electric Mobility as a Service in Smart Cities

With increase in urban residents and CO2 emission from vehicles, there is need to deploy smart electric mobility services termed as Electric Mobility as a Service (eMaaS) facilitated by innovations in Information Communication Technology (ICT) to mitigate environmental issues, improve social inclusion, and enhance economic growth. However, citizens and stakeholders are faced with issues related to acquiring appropriate information needed to make decisions which impacts their wellbeing and natural environment due to heterogenous data being generated from various sources. Therefore, this study adopts Enterprise Architecture (EA) and integrates Application Programming Interfaces (APIs) to improve interoperability for acquisition, processing, retaining, and dissemination of mobility relevant data. Secondary data from the literature and ArchiMate modeling tool was utilized to model eMaaS case to verify the feasibility of EA to improve city transport services. Findings from ArchiMate reveal that EA provides a theoretical and practical approach that supports mobility services in smart cities