The Trouble with Knowing: Wikipedian consensus and the political design of encyclopedic media

Encyclopedias are interfaces between knowing and the unknown. They are devices that negotiate the middle ground between incompatible knowledge systems while also performing as dream machines that explore the political outlines of an enlightened society. Building upon the insights from critical feminist theory, media archaeology, and science and technology studies, the dissertation investigates how utopian and impossible desires of encyclopedic media have left a wake of unresolvable epistemological crises. In a 2011 survey of editors of the online encyclopedia Wikipedia, it was reported that 87 per cent of Wikipedians identified as men. This statistic flew in the face of Wikipedias utopian promise that it was an encyclopedia that anyone can edit. Despite the early optimism and efforts to reduce this disparity, Wikipedias parent organization acknowledged its inability to significantly make Wikipedia more equitable. This matter of concern raised two questions: What kinds of knowing subjects is Wikipedia designed to cultivate and what does this conflict over who is included and excluded within Wikipedia tell us about the utopian dreams that are woven into encyclopedic media? This dissertation argues that answering these troubling questions requires an examination of the details of the present, but also the impossible desires that Wikipedia inherited from its predecessors. The analysis of these issues begins with a genealogy of encyclopedias, encyclopedists, encyclopedic aesthetics, and encyclopedisms. It is followed by an archeology of the twentieth century deployment of consensus as an encyclopedic and political program. The third part examines how Wikipedia translated the imaginary ideal of consensus into a cultural technique. Finally, the dissertation mobilizes these analyses to contextualize how consensus was used to limit the dissenting activities of Wikipedia's Gender Gap Task Force. The dissertation demonstrates that the desire and design of encircling knowledge through consensus cultivated Wikipedias gender gap. In this context, if encyclopedic knowledge is to remain politically and culturally significant in the twenty-first century, it is necessary to tell a new story about encyclopedic media. It must be one where an attention to utopian imaginaries, practices, and techniques not only addresses how knowledge is communicated but also enables a sensitivity to the question of who can know