Status of learners’ support in the college of education of a state university in the Cordillera-Philippines during the COVID-19 pandemic : Learners’ support in a college of education

The onslaught of COVID-19 pandemic brought major disruptions in the operations of Philippine educational systems and institutions which necessitates shifting from the traditional mode of instruction to a flexible-blended mode of teaching-learning to further contain the spread and avoid the perils of the virus. Thus, this study investigated the status of learners support in the College of Education-Ifugao State University-Potia Campus, Philippines. Using survey questionnaires and structured interviews, data were collected from 20 faculty members, 226 students, and 3 Non-teaching staff. Results revealed that Information Support, Learner Intake support, Technological Support, Instructional Support, and Guidance and Counselling Support provided by the College of Education were accessible to both teachers and students. Meanwhile, Library Support Services were found wanting and are slightly accessible to teachers and students. Further, plan of action and measures to reinforce Support for Students who are physically disabled was found inaccessible to teachers and students. Pressing problems paddling the College of Education community include poor and unstable internet connectivity, limited instructional support, lack of technological support, inadequate financial support and funding, skill difficulty in using varied online teaching-learning platforms, burnout, and compliance to academic requirements over quality instruction due to workload-induced and time constraint