APPLYING LEAN PRINCIPLES FOR PERFORMANCE ORIENTED SERVICE DESIGN OF VIRTUAL NETWORK FUNCTIONS FOR NFV INFRASTRUCTURE : Roles and Relationships

Context. Network Function Virtualization was recently proposed by European Telecommunications Standards Institute (ETSI) to improve the network service flexibility by virtualization of network services and applications that run on hardware. To virtualize network functions, the software is decoupled from underlying physical hardware. NFV aims to transform industries by reducing capital investments on hardware by using commercial-of-the-shelf (COTS) hardware. NFV makes rapid innovative growth in telecom services through software based service deployment. Objectives. This thesis work aims to investigate how business organizations function and the roles in defining a service relationship model. The work also aims to define a service relationship model and to validate it via proof of concept using network function virtualization as a service. For this thesis, we finally apply lean principles for the defined service relationship model to reduce waste and investigate how lean benefits the model to be proven as performance service oriented. Methods. The essence of this work is to make a business organization lean by investigating its actions and applying lean principles. To elaborate, this thesis work involves in a research of papers from IEEE, TMF, IETF and Ericsson. It results in modelling of a PoC by following requirement analysis methodology and by applying lean principles to eliminate unnecessary processes which doesn’t add any value. Results. The results of the work include a full-fledged service relationship model that include three service levels with roles that can fit in to requirement specifications of NFV infrastructure. The results also show the service levels functionalities and their relationships between the roles. It has also been observed that the services that are needed to be standardized are defined with syntax for ways to describe network functions. It is observed that lean principles benefit the service relationship model from reducing waste factors and hereby providing a PoC which is performance service oriented. Conclusions. We conclude that roles defined are fit for the service relationship model designed. Moreover, we conclude that the model can hence contain the flow of service by standardizing the subservices and reducing waste interpreted with lean principles and there is a need for further use case proof of the model in full scale industry trials. It also concludes the ways to describe network functions syntax which follows lean principles that are essential to have them for the sub-services standardization. However, PoC defined can be an assurance to the NFV infrastructure