Development Of Conversational Agent To Enhance Learning Experience: Case Study In Pre University

Chatbot is an artificial intelligent application that can converse with a user through textual or auditory method. The chatbot can give a response according to their characteristic and domain knowledge. This study aims to evaluate the use of chatbot named eLVA among students at the Centre for Pre University Studies. A series of 10 questions was distributed to 40 students to evaluate the use of eLVA after they have experienced it. The results indicated that chatbot are most likely to be very helpful in teaching and learning because it has helped students getting an instant response. However, results showed that the main reason for students to stop using chatbot involved getting incorrect information and worried about Chatbot making mistakes. The result further show that there is no significant difference in the use of eLVa between male and female students. The study also found that there is no significant correlation between study program (Physical Sciences/Life Sciences) towards the use of eLVA