Flexible working arrangements and their influence on work-family conflicts and worker?s exhaustion.

A mesma tecnologia que eliminou os limites f?sicos para a realiza??o do trabalho trouxe ainda um conjunto de possibilidades no que se refere ? flexibiliza??o laboral, viabilizando modelos como o home-office e o hor?rio flex?vel, cujos efeitos sobre o trabalhador ainda carecem de investiga??o. Neste sentido, delimitou-se como objetivo de pesquisa analisar a rela??o entre a flexibiliza??o dos arranjos laborais no ?mbito organizacional, os conflitos trabalho-fam?lia e a exaust?o emocional do trabalhador. Para atingir tal objetivo, adotou-se uma abordagem descritiva quantitativa. Para coleta de dados, optou-se pelo m?todo survey, sendo a popula??o do estudo composta pelos habitantes de Mariana e Ouro Preto, ambas cidades localizadas no Estado de Minas Gerais, que estavam empregados no momento em que os dados foram coletados. Para an?lise dos dados, utilizou-se a t?cnica de Modelagem de Equa??es Estruturais. Com base nos resultados alcan?ados, constatou-se que, mesmo que a flexibiliza??o laboral n?o afete diretamente a exaust?o emocional do trabalhador, exerce sobre ela uma influ?ncia indireta, pois reduz os conflitos trabalho-fam?lia, que, por sua vez, impactam o desgaste individual experimentado no universo do trabalho.The same technology that eliminated the physical limits to perform the work has also brought a set of possibilities with regard to labor flexibility, enabling models such as home-office and flexible hours, whose effects on the worker still need to be investigated. In this sense, the objective of this research was to analyze the relationship between the flexibilization of the work arrangements in the organizational environment, the work-family conflicts and the emotional exhaustion of the worker. In order to achieve the mentioned objective, a quantitative descriptive approach was adopted. For data collection, the survey method was chosen. The population of the study was composed of the inhabitants of Mariana and Ouro Preto, both cities located in the State of Minas Gerais, who were employed at the time the data were collected. For data analysis, the Structural Equation Modeling technique was used. Based on the results achieved, it was observed that, although labor flexibility does not directly affect the emotional exhaustion of the worker, it exerts an indirect influence, reducing the labor-family conflicts, which, in turn, affect the individual exhaustion experienced in the universe of work