​Satisfaction and quality of education in medical students during COVID-19 pandemics

Kvaliteta nastave utječe na akademskoj postignuća studenata aditivno i kumulativno. Početkom pandemije uzrokovane bolesti COVID 19, zatvaraju se sva hrvatska sveučilišta a nastava se nastavlja odvijati u online obliku. Postepenim padom broja zaraženih Medicinski fakultet Sveučilišta u Rijeci vraća kontaktne vježbe i prelazi na hibridni oblik nastave. Istovremeno se mobiliziraju studenti medicine za volontiranje u COVID bolničkom centru i call centru. Cilj istraživanja bio je ispitati zadovoljstvo studenata hibridnom i online nastavom, odrediti razinu digitalne pismenosti prije i tijekom pandemije, te utvrditi je li volontiranje utjecalo na aspekte zadovoljstva nastavom i digitalne pismenosti. Istraživanje je provedeno na 150 studenata kliničkih godina integriranog preddiplomskog i diplomskog Sveučilišnog studija Medicine u akademskoj godini 2020/2021. na Sveučilišta u Rijeci. Studenti su anonimno i dobrovoljno ispunjavali online upitnik koji se sastojao od 40 pitanja. Zadovoljstvo studenata hibridnom nastavom ocjenjeno je s 2,84, a zadovoljstvo predavanjima i seminarima s 2,71. Prosječna ocjena zadovoljstva vježbama uživo značajno je veća od ocjene zadovoljstva online vježbama (P<0,001).Razina digitalne pismenosti prije i tijekom pandemije statistički se značajno razlikuje, tijekom pandemije je veća (P<0,001), ali je studenti ne povezuju s online nastavom. Ne postoji značajna razlika u zadovoljstvu s hibridnom i online nastavom između studenata koji su volontirali u COVID centru i studenata koji nisu volontirali.The quality of teaching affects the academic achievement of students additively and cumulatively. At the beginning of the pandemic caused by the disease COVID 19, all Croatian universities were closed, and face-to-face learning switched to e-learning. With the gradual decline in the number of infected people, the Medical Faculty of the University of Rijeka returned to contact exercises and switched to a hybrid form of teaching. At the same time, medical students were mobilized to volunteer at the COVID Hospital Center and Call Center. The aim of this research was to examine students' satisfaction with hybrid and online teaching, to determine the level of digital literacy before and during the pandemic, and to determine whether volunteering affected aspects of teaching satisfaction and digital literacy. The research was conducted on 150 clinical year students of the integrated undergraduate and graduate University Study of Medicine in the academic year 2020/2021. at the University of Rijeka. Students anonymously and voluntarily completed an online questionnaire consisting of 40 questions. Student satisfaction with hybrid teaching was rated 2.84 while satisfaction with lectures and seminars was rated 2.71. The average score of satisfaction with face-to-face exercises is significantly higher than the score of satisfaction with online exercises (P