Add to ORKGOne factor that affects product returns is fit uncertainty – when customers have difficulties evaluating the fit of a product pre-purchase. This paper determines the proportion of returns arising from fit uncertainty when end-customers order fashion shoes online and assesses the supply chain effects of fit-related returns and how digital product fitting technology can mitigate fit-related returns
Consumers struggle to find clothes that are fit. This is a problem that has been accentuated with th...
Sales on the high-street are declining and increasingly consumers are turning to the internet to pur...
abstract: In 1991 after the National Science Foundation lifted the ban on commercial usage of the in...
Purpose - This paper investigate how fit uncertainty impacts product return costs in online retailin...
Fit uncertainty is used in this doctoral thesis to describe the customer’s experience of uncertainty...
We investigate the causal impact of two types of product fit-related information – fit valence and f...
dissertationProduct fit uncertainty is cited as the top reason for high online product return rate. ...
This paper examines the antecedents and consequences of product uncertainty in online marketplaces b...
Purpose – In retail, product fitting is a critical operational practice. For many products, the oper...
Recommender systems and other Internet-enabled technologies have changed the surrounding conditions ...
E-commerce has traditionally suffered from significantly higher product return rates than offline re...
Apparel returns of online purchases are painful for retailers as they waste resources in form of mo...
Clothing fit is the most important consideration during the consumer's garment appraisal process but...
Given that not even 10% of clothing is sold online, apparel e-commerce faces major challenges as opp...
Retailers offer BOPS (Buy Online, Pick Up in Store) service to improve consumers shopping experience...
Consumers struggle to find clothes that are fit. This is a problem that has been accentuated with th...
Sales on the high-street are declining and increasingly consumers are turning to the internet to pur...
abstract: In 1991 after the National Science Foundation lifted the ban on commercial usage of the in...
Purpose - This paper investigate how fit uncertainty impacts product return costs in online retailin...
Fit uncertainty is used in this doctoral thesis to describe the customer’s experience of uncertainty...
We investigate the causal impact of two types of product fit-related information – fit valence and f...
dissertationProduct fit uncertainty is cited as the top reason for high online product return rate. ...
This paper examines the antecedents and consequences of product uncertainty in online marketplaces b...
Purpose – In retail, product fitting is a critical operational practice. For many products, the oper...
Recommender systems and other Internet-enabled technologies have changed the surrounding conditions ...
E-commerce has traditionally suffered from significantly higher product return rates than offline re...
Apparel returns of online purchases are painful for retailers as they waste resources in form of mo...
Clothing fit is the most important consideration during the consumer's garment appraisal process but...
Given that not even 10% of clothing is sold online, apparel e-commerce faces major challenges as opp...
Retailers offer BOPS (Buy Online, Pick Up in Store) service to improve consumers shopping experience...
Consumers struggle to find clothes that are fit. This is a problem that has been accentuated with th...
Sales on the high-street are declining and increasingly consumers are turning to the internet to pur...
abstract: In 1991 after the National Science Foundation lifted the ban on commercial usage of the in...