SATISFACTION OF PREGNANT WOMEN AND PUERPERA WITH MIDWIFERY CARE AT THE DEPARTMENT OF GYNECOLOGY AND OBSTETRICS SPLIT

Cilj: Cilj ovog istraživanja bio je ispitati razinu zadovoljstva trudnica i babinjača primaljskom skrbi u Klinici za ženske bolesti i porode Split, unutar odjela babinjača i patologije trudnoće. Metode: Podaci su prikupljeni u svibnju 2021. godine pomoću posebno konstruiranog anonimnog upitnika o zadovoljstvu trudnica i babinjača primaljskom skrbi, uz obrazloženje i informirani pristanak, kojeg su ispitanice ispunile tijekom svoje hospitalizacije. Upitnik se sastoji od 15 pitanja od kojih se prva 2 odnose na demografska obilježja, jedno se odnosi na način prijema u kliniku, 5 pitanja je povezano s radom i ponašanjem primalje gdje je ponuđen širok raspon odgovora te 6 tvrdnji o stavovima prema primaljama i pruženoj primaljskoj skrbi koje ispitanice procjenjuju na pet stupanjskoj Likertovoj ljestvici. Rezultati: Iskazana je visoka razina zadovoljstva primaljskom njegom (prosječna ocjena u vrijednosti od 4,52). Ispitanice primljene putem hitnog prijema uvelike su manje čekale svoj prijem za razliku od onih koje su primljene putem dogovorenog prijema. Rezultati istraživanja upućuju na ugodan pristup primalja prema pacijenticama. Ukupan postotak ispitanica koje se nisu ustručavale upitati primalje informacije koje ih zanimaju iznosi 87,5%. Prema rezultatima istraživanja pružena primaljska skrb je bila u okviru očekivanja ispitanica te su primalje pokazale visoku stručnost prilikom rada. Zaključak: Trudnice i babinjače imaju pozitivne stavove prema primaljama i primaljskoj skrbi u Klinici za ženske bolesti i porode Split te je uočena povezanost zadovoljstva primaljskom njegom s obzirom na razinu obrazovanja ispitanica.Goal: The aim of this study was to examine the level of satisfaction of pregnant women and midwives with midwifery care at the Clinic for Gynecology and Obstetrics in Split, within the Department of Midwifery and Pregnancy Pathology. Methods: Data were collected in May 2021 using a specially constructed anonymous questionnaire on the satisfaction of pregnant women and midwives with midwifery care, with explanation and informed consent, which the respondents filled out during their hospitalization. The questionnaire consists of 15 questions, of which the first 2 relate to demographic characteristics, one relates to the method of admission to the clinic, 5 questions related to the work and behavior of midwives where a wide range of answers is offered and 6 statements about attitudes towards midwives and midwives care that respondent’s rate on a five-point Likert scale. Results: A high level of satisfaction with midwifery care was expressed (average grade of 4,52). Respondents admitted through emergency admission were much less likely to wait for their admission than those received through agreed admission. Results of the research indicate a pleasant approach of midwives towards patients. The total percentage of respondents who did not hesitate to ask midwives the information they are interested in is 87.5%. According to the results of the research, the midwifery care provided was within the expectations of the respondents, and the midwives showed high expertise in their work. Conclusion: Pregnant women and midwives have positive attitudes towards midwives and midwifery care at the Clinic for Women's Diseases and Obstetrics in Split, and the connection between satisfaction with midwifery care and the level of education of the respondents was noticed