Misión posible: mejorar el bienestar de los orientadores a través de su inteligencia emocional

ABSTRACTThis paper examines the benefits of emotional intelligence in various dimensions of personal and professional well-being such as engagement, life satisfaction and perceived stress in a sample of counselors, considering that emotional intelligence have been identified as necessary in the professional profile of the labor counselors and educational counselors.The study was carried out under a quantitative approach. Sampling was conducted a non-random sampling incidental voluntary sample and anonymous of 39 job counselors and 37 educational counselors, who completed translated into Spanish versions of the Scale of perceived emotional intelligence (Wong and Law, WLEIS), the Maslach Burnout Inventory (Maslach y Jackson, MBI), Engagement Scale (Salanova, Schaufeli, Llorens y Grau Peiró, UWES), and life satisfaction Scale (Dianer, Emmons, Larsen and Griffin, SWLS)Overall, the results indicated, in both samples, positive correlations between emotional intelligence and engagement and emotional intelligence and life satisfaction; and positive correlations between emotional intelligence and personal fulfillment factor of burnout; and negative between emotional intelligence and the other two dimensions of burnout (exhaustion and depersonalization). Also, the results identify emotional intelligence as a predictor of life satisfaction, the engagement and burnout situation.The results go in the same direction as reported in previous studies. These findings suggest that level of emotional competence of counselors is a personal resource that helps them feel excited, motivated and involved with their work. RESUMENEl presente trabajo examina los beneficios de la inteligencia emocional en diversas dimensiones del bienestar personal y laboral tales como satisfacción vital, compromiso en el trabajo (engagement) y percepción de estrés en una muestra de orientadores, dado que las habilidades emocionales han sido identificadas como necesarias en el perfil profesional de los orientadores laborales y educativos.El estudio se llevó a cabo bajo un enfoque cuantitativo. El procedimiento de muestreo fue de tipo incidental no aleatorio, de carácter voluntario y anónimo. La muestra estuvo compuesta por 76 orientadores (39 laborales y 37 educativos), que completaron las versiones traducidas al castellano de la Escala de inteligencia emocional percibida (Wong y Law, WLEIS), la Escala del síndrome de “estar quemado” (burnout) (Maslach y Jackson, MBI), la Escala de engagement (Salanova, Schaufeli, Llorens, Peiró y Grau, UWES), y la Escala de satisfacción vital (Dianer, Emmons, Larsen y Griffin, SWLS).En términos generales, los resultados indicaron correlaciones positivas de la inteligencia emocional con engagement y satisfacción vital; así como correlaciones positivas entre la inteligencia emocional y el factor de realización personal del burnout; y negativas entre inteligencia emocional y las otras dos dimensiones de burnout (agotamiento y despersonalización). Además, los resultados identifican la inteligencia emocional como predictora de la satisfacción vital, el engagement y la situación de burnout.Los resultados obtenidos van en la misma dirección que estudios previos y sugieren que el nivel de competencia emocional de los orientadores es un recurso personal que les ayuda a sentirse ilusionados, motivados e implicados con su labor.ABSTRACT This paper examines the benefits of emotional intelligence in various dimensions of personal and professional well-being such as engagement, life satisfaction and perceived stress in a sample of counselors, considering that emotional intelligence have been identified as necessary in the professional profile of the labor counselors and educational counselors.The study was carried out under a quantitative approach. Sampling was conducted a non-random sampling incidental voluntary sample and anonymous of 39 job counselors and 37 educational counselors, who completed translated into Spanish versions of the Scale of perceived emotional intelligence (Wong and Law, WLEIS), the Maslach Burnout Inventory (Maslach y Jackson, MBI), Engagement Scale (Salanova, Schaufeli, Llorens y Grau Peiró, UWES), and life satisfaction Scale (Dianer, Emmons, Larsen and Griffin, SWLS)Overall, the results indicated, in both samples, positive correlations between emotional intelligence and engagement and emotional intelligence and life satisfaction; and positive correlations between emotional intelligence and personal fulfillment factor of burnout; and negative between emotional intelligence and the other two dimensions of burnout (exhaustion and depersonalization). Also, the results identify emotional intelligence as a predictor of life satisfaction, the engagement and burnout situation.The results go in the same direction as reported in previous studies. These findings suggest that level of emotional competence of counselors is a personal resource that helps them feel excited, motivated and involved with their work