Learning experiences during the COVID -19 pandemic at the National Pedagogical University / Experiencias de aprendizaje durante la pandemia COVID-19 en la Universidad Pedagógica Nacional

The present investigation was carried out with undergraduate students from the National Pedagogical University of Mexico in the context of the pandemic caused by the COVID-19 virus and which forced the transfer of face-to-face classes to online mode in the middle of the semester. The objective was to evaluate the experiences of the students in the context of the pandemic in relation to their training process to understand the actions that each student took in order not to lose the semester. In the first stage, a questionnaire is applied to 48 students corresponding to 80 % of the total population in order to know the central problems in the experience of the students in the pandemic context, in the second stage a second questionnaire is applied that aims to specify the reasons why the lack of technological resources was an impediment, hence four students were chosen to be interviewed and whose experience was expressed in greater depth. The research was with a qualitative approach, from an interpretive paradigm and it was based on hermeneutical phenomenology and the narrative biographical method. The results show that the main problem was the accessibility to education derived from the resources that are available or not and how each student got around it. It concludes by revealing the weaknesses of the educational system in general and specifically at the University, in order to provide alternatives that help students in their training process and in achieving the learning objectives set in the study programs