Training 2.0

Presented at the Access Services Conference 2009, November 11 - 13, 2009, Georgia Institute of Technology, Georgia Tech Global Learning Center, Atlanta, Georgia.With less staff time and more things to do, providing consistent and thorough training is sometimes a challenge. In order to streamline training and provide for more effective communication among staff and student assistants, a Blackboard course was created to provide a graded, self-paced, and interactive training tutorial. The tutorials were compiled using Powerpoint, Camtasia, and Snag-It, as well as Blackboard's internal test system.Georgia Institute of Technology Library and Information Center; Georgia State University Library; Georgia Gwinnett College Librar