International audienceQuality attributes are an important concern in critical business processes supported through services orches- tration. Various works in the literature have addressed quality attributes values computation of services orchestration. This paper proposes a novel approach to measure the satisfaction degree of services orchestration to the quality attributes re- quirements as defined at design-time. It is based on workflow patterns aggregation rules and a multi-criteria decision making method named MACBETH. We detail our approach in this paper through an illustrative exampl
Quality is an important issue for WS-based software systems, like for any other software system. Qua...
Quality of Service (QoS) is an important issue today in the developement of software applications, e...
International audienceWeb services orchestrations conventionally employ exhaustive comparison of run...
International audienceServices Oriented Architectures have provided flexibility and agility for serv...
International audienceService consumers satisfaction is considered today as one of the main concern ...
International audienceIn Service Oriented Architectures, (Web) services are orchestrated in order to...
International audienceIn e-business applications, enterprises build their processes to achieve their...
Background: Customer orientation and focusing on service quality are the key success factors of serv...
The balance between customer expectations and company\u27s commitment to customer service is importa...
A design method that deals product and service simultaneously is becoming necessary through recent g...
In services, quality is generally defined from the customer\u27s perspective. Quality management in ...
AbstractThe contribution deals with the measurement and evaluation of the service quality. It is car...
In service quality evaluation we have to treat data having different kinds of scales. In order to ob...
This study has been carried out to analyze the dispositional source of satisfaction through the juxt...
Quality attributes of software products like maintainability and reliability have been widely studie...
Quality is an important issue for WS-based software systems, like for any other software system. Qua...
Quality of Service (QoS) is an important issue today in the developement of software applications, e...
International audienceWeb services orchestrations conventionally employ exhaustive comparison of run...
International audienceServices Oriented Architectures have provided flexibility and agility for serv...
International audienceService consumers satisfaction is considered today as one of the main concern ...
International audienceIn Service Oriented Architectures, (Web) services are orchestrated in order to...
International audienceIn e-business applications, enterprises build their processes to achieve their...
Background: Customer orientation and focusing on service quality are the key success factors of serv...
The balance between customer expectations and company\u27s commitment to customer service is importa...
A design method that deals product and service simultaneously is becoming necessary through recent g...
In services, quality is generally defined from the customer\u27s perspective. Quality management in ...
AbstractThe contribution deals with the measurement and evaluation of the service quality. It is car...
In service quality evaluation we have to treat data having different kinds of scales. In order to ob...
This study has been carried out to analyze the dispositional source of satisfaction through the juxt...
Quality attributes of software products like maintainability and reliability have been widely studie...
Quality is an important issue for WS-based software systems, like for any other software system. Qua...
Quality of Service (QoS) is an important issue today in the developement of software applications, e...
International audienceWeb services orchestrations conventionally employ exhaustive comparison of run...