Opening interlibrary loan to open access

Copyright held by Emerald Group Publishing Limited.Purpose – The purpose of this paper is to examine interlibrary loan requests for open access materials submitted during fiscal years 2010 and 2011 and to determine the impact of open access materials upon fill rate for interlibrary borrowing requests. Design/methodology/approach – Borrowing requests for open access materials were quantitatively analysed and compared to total borrowing requests. Findings – During the period studied, borrowing requests for open access materials increased while overall requests held steady. As the number of requests filled with open access documents continues to rise, IUPUI University Library is able to provide a service to users and cost savings for the library by utilizing this material. The difficulty users have in navigating the online information environment makes it unlikely that interlibrary loan requests will decrease due to the growing amount of open access material available. Originality/value –The literature discussing the use of open access materials to fulfill ILL requests is limited and largely focuses on educating ILL practitioners about open access and providing suggested resources for locating open access materials. This research paper studies actual requests for open access materials and their impact on interlibrary loan. Keywords – open access, interlibrary loan, interlending, academic libraries Paper type – Research pape