Publication date
January 2002
DOIAbstract
Unpublished ManuscriptReviews what the author believes will be the results of the use of LibQUAL+™. Only in part is the article tongue in cheek
Unpublished ManuscriptReviews what the author believes will be the results of the use of LibQUAL+™. Only in part is the article tongue in cheek
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
This study examined the library users’ minimum acceptable, desired, and actual observed service perf...
Advertised as a total market survey of an academic library’s users, LibQUAL+ has risen to prominence...
Purpose – What is the key to library user satisfaction? Can LibQUAL+® help in the quest for deliveri...
Purpose – What is the key to library user satisfaction? Can LibQUAL+® help in the quest for deliver...
Following from the success of the 2003 LibQUAL+ UK Pilot, SCONUL's Advisory Committee on Performanc...
LibQUAL+® is a library customer satisfaction survey developed by the Association of Research Librari...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
This article examines LibQUAL+™’s instrument, fundamental assumption, and research approach and prop...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
There is a growing body of literature on the development of the Association of Research Libraries (A...
There is a growing body of literature on the development of the Association of Research Libraries (A...
There are three primary mechanisms for interpreting library service quality assessment scores. First...
Cornell University Library's (CUL's) 2002 LibQUAL+ results. This report was produced by LibQUAL+ fo...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
This study examined the library users’ minimum acceptable, desired, and actual observed service perf...
Advertised as a total market survey of an academic library’s users, LibQUAL+ has risen to prominence...
Purpose – What is the key to library user satisfaction? Can LibQUAL+® help in the quest for deliveri...
Purpose – What is the key to library user satisfaction? Can LibQUAL+® help in the quest for deliver...
Following from the success of the 2003 LibQUAL+ UK Pilot, SCONUL's Advisory Committee on Performanc...
LibQUAL+® is a library customer satisfaction survey developed by the Association of Research Librari...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
This article examines LibQUAL+™’s instrument, fundamental assumption, and research approach and prop...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
There is a growing body of literature on the development of the Association of Research Libraries (A...
There is a growing body of literature on the development of the Association of Research Libraries (A...
There are three primary mechanisms for interpreting library service quality assessment scores. First...
Cornell University Library's (CUL's) 2002 LibQUAL+ results. This report was produced by LibQUAL+ fo...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
This study examined the library users’ minimum acceptable, desired, and actual observed service perf...
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