Characterizing Process Change Using Log File Data

Students learning a new task with an unfamiliar interface must learn the task, the interface, and a task-to-device mapping which enables them to develop an efficient process for achieving goals with that software. To characterize student process and learning, we have used two methods which rely on log file data rather than the more typical interview-based data. The first method creates a graphic snapshot of process, and the second method creates a transition diagram of process. Both techniques are presented with examples of their use