Design Thinking ??? Contribui????es para a inova????o na gest??o estrat??gica em educa????o

O presente estudo objetiva compreender e explorar a contribui????o do Design Thinking para a inova????o na gest??o estrat??gica em educa????o. Para tanto, foi realizada uma pesquisa qualitativa, de car??ter explorat??rio, utilizando o estudo de caso, junto a uma escola de educa????o b??sica da rede privada de Porto Alegre. As fontes de dados que subsidiaram a an??lise desta investiga????o, contemplam a pesquisa documental e pesquisa de campo, onde foi desenvolvido um Semin??rio, realizado com os profissionais do caso em estudo e com aplica????o de question??rio com quest??es abertas. A segunda fase abrangeu a observa????o direta na realiza????o de benchmarking, onde foram entrevistados, por meio de entrevistas semiestruturadas, os gestores de tr??s institui????es de ensino com pr??ticas inovadoras de gest??o. Foram discutidos integradamente os dados gerados no desenvolvimento do estudo, levando em conta o contexto onde a unidade de an??lise e as unidades de observa????o est??o inseridas; os ambientes correlatos; a estrutura de gest??o; e a percep????o de colaboradores e gestores acerca do tema. Os resultados obtidos permitem apontar, que por meio do Design Thinking, ?? poss??vel explorar novos percursos na a????o estrat??gica da gest??o, com a contribui????o de indicadores e interven????es que representam alternativas para romper com abordagens mais tradicionais e transformar qualitativamente o processo de gest??o.The current study aims to understand and explore the contribution of Design Thinking for the innovation in strategic management in education. Therefore a qualitative survey was conducted, with an exploratory approach, using the case study at an elementary private school in Porto Alegre. The data sources that supported the analysis of this investigation include documentary research and field research, where a seminar was developed and conducted with the professionals involved in the case study and the use of a questionnaire with open questions. The second phase included the direct observation in carrying out benchmarking, where the managers of three educational institutions with innovative management practices were interviewed by means of semi-structured interviews. The data generated in the development of the study were integrally discussed taking into account the context in which the unit of the analysis and the units of observation were inserted, the related environments, the management structure, and the perception of employees and managers on the subject. The findings may point out that through Design Thinking is possible to explore new paths in the management strategic action plan, having the contribution of indicators and interventions that represent alternatives to break with more traditional approaches and change the management process qualitatively