The Role of NGOs in Promoting ICT Capacity Building to the Community in Tanzania: A Case of Digital Opportunity Trust Tanzania

This study intended to assess the role of NGOs in promoting ICT capacity building the Community in Tanzania. The study used DOT as a case study and utilized both primary and secondary data collection methods. Specific objectives were to identify strategies used by Digital Opportunity Trust (DOT) in providing ICT training, to assess the benefits of ICT training to the beneficiaries and to assess challenges facing DOT in promoting ICT capacity building to the community. However, the study employed purposive and convenient sampling techniques to get sample size of 40 respondents. Data analysis was done based on the research objectives. The findings revealed that, ICT training program has a significant impact to its beneficiaries. It has managed to create knowledge, it has positively change the lives of beneficiaries and managed h to create awareness in the community on importance of ICT for social and economic development. Moreover, there were various challenges facing DOT in providing ICT training that include lack of sufficient fund, lack of government support, dependence on donors and limited capacity. The study recommends that, DOT organization should find alternative means of generating income instead of depending on donors alone. This will reduce dependence or eliminating totally and thus minimizes challenges that they face during implementation of the program. But also government should support the NGOs which are committed to help and support society. This will encourage the organizations to act more in supporting the community especially the vulnerable groups