Design and Modeling of Business Processes

This thesis focuses on the implementation of process management in the emerging business. Explains what the processes are, compares the functional and process management. It analyzes the main reasons and benefits of implementing process management in the company. Specifies the different areas where it is possible to implement process management, and compares the practicality of this implementation with the theoretical knowledge. The last section describes processes and models created by some of these processes in an company, engaged in retail sales at a distance