Software Development Processes Metrics

The importance of processes is growing. Processes are integrated into many areas of human work, where they help to organize all activities. This thesis aims on statistical approach to process behavior analysis. There are mentioned the basic process management issues in the beginning of this thesis. The main focus is on the techniques used during process analysis. There are mentioned approaches that are used to easily and effectively assess process behavior using process behavior charts and how to deduce proper steps from the analysis results to improve the process. The last part of this thesis is dedicated to practical analysis of real process behavior data using implemented solution. The results show common usability of statistical methods and approaches to process analysis