The Master´s Thesis deals with the issue of motivation, work satisfaction and engagement of employees as determinants of work performance. The aim of this Thesis is to analyse the level of motivation, work satisfaction and engagement of employees in a particular insurance-brokerage company, asses the influence of these variables on the work performance and devise recommendations for the company how to optimize the motivation, work satisfaction and engagement of their employees. The first part of the Thesis deals with the terminology of this issue, the second part deals with the analysis of motivation, work satisfaction and engagement of employees based on a survey among the employees. There is also an analysis of dependence of work performa...