New trends in the marketing communication with a focus on social networks

This bachelor thesis provides an insight into the issue of current trends in the marketing communication with a special emphasis on trends in social networks. The aim of this thesis is to draw up a model of the optimal marketing communication including a series of managerial recommendations to similar businesses based on the analysis of marketing communication of Café Placzek. This thesis is divided into four chapters. The first chapter defines basic marketing concepts. In the second chapter, the reader is acquainted with selected trends in the field of marketing communication. The third part, which draws from the theoretical basis set in previous chapters, comprises the analysis of the current state of marketing communication of Café Placzek as well as own field research. The last chapter, which also presents the aim of this thesis, offers a description of the model of optimal marketing communication in the service sector and a list of managerial recommendations to businesses in the mentioned sector