Co-shaping smart cities : participation inequalities in civic crowdsourcing

This paper studies participation divides on civic crowdsourcing platforms in a smart city context, hybrid applications of distributed urban innovation management, and new modes of digital citizenship, often applied to co-shape future urban environments. However, the emergence of new participatory instruments also brings new digital inequalities, as their adoption is not distributed equally. Hence, from an explicitly interdisciplinary perspective, this article explores the role of civic engagement, digital inequalities, and opinion leadership in understanding differences in participatory behavior on such platforms. Using a regression model (N = 178), this study shows that participation differences on civic crowdsourcing platforms are explained by opinion leadership and political engagement, but not by community engagement, traditional digital inequalities. This reveals that such platforms are used most by those who were already participating and have high levels of expertise, which sheds a light on the potential empowerment of such platforms and its democratic implications