Editorial

The focus of this issue is predominantly towards the retail store across a variety of topics. These include how sustainability service is performed and the role it plays in the promotion of sustainable consumption, store atmospheric responsiveness on the relationship of purchase intentions, effect of age, gender and educational level on customer evaluations of the design characteristics of fitting rooms/dressing rooms, customers' intention to use and actual use of self-service technologies (SSTs), and communications campaigns based on environmental themes through social networks