The Study of Personality, Psychological Safety andKnowledge Sharing

[[abstract]]知識管理已經成為組織提高競爭力與績效的重要管理方法，其中，知識分享尤其重要。當組織員工願意分享彼此的資訊與技能時，知識管理得以順利推動。本研究提出一研究模式，探討人格特質(外向性、神經質性、開放性)對於心理安全產生的影響，進而影響知識分享行為。此外，本研究模式也探討心理安全對知識分享之效果是否受到凝聚力的干擾。本研究以真理大學的管理學院303位學生之62組專題團隊為主要調查對象，以部分最小平方法(Partial Least Squares ; PLS)為分析方法驗證本研究模式。本研究結果發現: (1) 外向性正向顯著影響心理安全；(2) 開放性正向顯著影響心理安全；(3) 心理安全正向顯著影響知識分享；(4) 凝聚力正向干擾心理安全對知識分享的效果；(5) 部分樣本基本資料在研究變數上的認知有差異化。本研究也提供管理政策的建議。 Psychological safety describes psychological states involving perceptions of risk or vulnerability and making choices to minimize negative consequences and has potential positive consequences for teams. Psychological safety has been widely applied in exploring team learning and team performance. In this study, we proposed a research model to examine the relationships between personality, psychological safety and knowledge sharing. In particular, we considered team cohesion as a moderator variable when examining the effect of psychological safety on knowledge sharing. Our research model was assessed using data from a sample of 303 members of 62 student project teams in Taiwan and was analyzed using partial least squares (PLS) method. The results of this study indicate that: (1) extraversion exerts a positive impact on psychological safety; (2) openness to experience exerts a positive impact on psychological safety; (3) psychological safety has a positive effect on knowledge sharing; (4) team cohesion positively moderates the effect of psychological safety on knowledge sharing. This study also provides managerial suggestions regarding psychological safety