Virtual clinics: Descriptive survey of a sample of models used within orthopedics in the United Kingdom

Objectives: To gain a snapshot of the models of virtual orthopedic clinics currently in use within the United Kingdom through data collected from non-medical healthcare professionals. Information collected included types of patients referred, staff members involved, facilities used, methods of follow up, benefits and challenges.Method: A short online survey, collected quantitative data from non-medical healthcare professionals affiliated with two recognized professional bodies who were directly involved or had knowledge about virtual clinics.Results: Responses were received from 11 virtual clinics. The majority of individuals involved were physiotherapists (73%) with 27% overseeing them. Most clinics were conducted Monday-Friday (45%) in an office space (73%), using a computer, desk, and telephone (91%), with referrals mainly coming from orthopedic services (54%) and Accident and Emergency (54%).Conclusion: The results of this survey provide an insight into orthopedic virtual clinics in the UK prior to the COVID-19 pandemic. Although missing from previous research, there is evidence to show the involvement of physiotherapists in addition to other non-medical healthcare professionals. Equipment needed for set up is minimal and benefits include patient satisfaction, efficiency, and the ability to meet orthopedic guideline