Persepsuele verskille tussen werknemers en bestuur ten opsigte van kommunikasie, swart-vooruitgang en dissipline in die werksituasie

Ph.D. (Psychology and People Management)Ineffective communication, inadequate disciplinary measures and little interest in the advancement of black employees are of the greatest problems in the South African manufacturing industry. An investigation was done to determine the perception of different groups working on different levels concerning communication, black advancement in the work situation and discipline. A theoretical framework indicate that vertical communication is essential for stable labour relations in any industry. Employees show a great need to be treated fairly and to obtain democratic decision making power by means of ordered representative systems. The cultural gap, discrimination in education and training, the attitude of both whites and blacks towards one another as well as the attitude concerning integration of work facilities seem to be the most important reasons for black advancement's failure in South Africa. For black advancement to be successful in the work situation, total social, political and industrial integration is necessary