Determination of satisfaction with university student residence - a report from South

Abstract: Student housing is an integral component of the university that contributes to it achieving its overall goal. This paper present the findings of student satisfaction survey of Jeunesse residence; one of the residence in University of Johannesburg Doornfortein campus in Johannesburg, South Africa. The purpose of the study is to determine students’ residential satisfaction with University student residence in Doornfortein campus in University of Johannesburg. The objective of this study is to ascertain the factors that bring about satisfaction and dissatisfaction in student residence. A quantitative research method was adopted in this study. The primary data for the study was collected through a structured questionnaire survey. Out of the 150 questionnaires sent out, 150 were received from the occupants of Jeunesse residence. Result from the survey of the overall percentage satisfaction of the residence revealed that occupants show satisfaction on neighbourhood and environment, and building and quality features but show slight dissatisfaction on dwelling unit feature, and more dissatisfaction on services provided by residence manager