A Case Study in Knowledge Management

This article focuses on the role of user modeling and semantic-enhanced representations for personalization. The paper presents a generic Ontology-based User Modeling framework (OntobUMf), its components and its associated user modeling processes. This framework models the behavior of the users and classifies its users according to their behavior. The user ontology is the backbone of OntobUMf and has been designed according to the Information Management System Learning Information Package (IMS LIP). The user ontology includes a behavior concept that extends IMS LIP specification and defines characteristics of the users interacting with the system. Concrete examples of how OntobUMf is used in the context of a Knowledge Management System (KMS) are provided. The paper discusses some of the implications of ontology-based user modeling for semantic-enhanced Knowledge Management (KM), and in particular for personal KM. The results of this research may contribute to the development of other frameworks for modeling user behavior, other semantic-enhanced user modeling frameworks or other semantic-enhanced information systems