International audienceIn this paper, a hybrid approach for Radio Access Technology (RAT) selection in heterogeneous wireless networks is proposed. This decision framework dynamically integrates operator objectives and user preferences, with a relatively reduced network complexity, signaling and processing load. By broadcasting cost and QoS parameters, the network assists mobile users in their decisions. Focusing on the user side, we present a satisfaction-based multi-criteria decision-making (MCDM) method. Based on their needs and preferences, individual users select their RAT avoiding inadequate decisions. Simulation results show that our MCDM method maximizes user utility and outperforms existing solutions