Work motivation : A quantitative study on how job satisfaction and feedback affect the motivation of personal assistants

I denna kvantitativa studie var syftet att undersöka hur arbetstillfredsställelse samt feedback samverkar med arbetsmotivation hos yrkesgruppen personliga assistenter i kommunal verksamhet. Urvalet i denna studie bestod av personliga assistenter som arbetar i en liten kommun i Västra Götaland. I denna undersökning användes tre enkäter som delades ut till de 85 assistenter som var anställda, och det genererade 34 svar i slutändan varav 23 var kvinnor och 11 var män. Respondenternas ålder i undersökningen sträckte sig mellan 20 – 63 år, där medelåldern var 40,74 år. Enkäterna som användes som underlag var Basic Need Satisfaction at Work Scale (BNS), Minnesota Satisfaction Questionnaire (MSQ) samt Feedback Orientation Scale (FOS). Resultatet av analyserna visade en positiv korrelation mellan arbetstillfredsställelse och arbetsmotivation men ingen korrelation mellan arbetsmotivation och feedback. Enligt undersökningens analyser predicerade feedback inte heller arbetsmotivation medan arbetstillfredsställelse predicerade arbetsmotivation. Det fanns inga skillnader i resultatet hur män och kvinnor upplevde arbetstillfredsställelse, arbetsmotivation eller feedback.In this quantitative study, the purpose was to investigate how job satisfaction and feedback relate to work motivation of municipal personal assistants in municipal activities. The sample in this study consisted of personal assistants working in a small municipality in Västra Götaland. This survey consisted of three questionnaires distributed to the 85 assistants employed. It generated 34 responses in the end, of which 23 were women and 11 were men. Respondents age in this survey ranged from 20 - 63 years, where the middle age was 40 years. The surveys that were used as a basis were basic needs satisfaction at work scale (BNS), Minnesota satisfaction Questionnaire (MSQ) as well as feedback orientation scale (FOS). The result of the analyses showed a positive correlation between job satisfaction and work motivation, however no correlation between work motivation and feedback was found. According to the analysis, feedback did not predict work motivation while job satisfaction predicted work motivation. There were no differences in the results of how men and women experienced job satisfaction, work motivation or feedback