How does novices seek information? A study of novices course of action when they seek information.

The purpose of this thesis is to examine how novices set about when they search for information. Marchionini's information-seeking model is the theoretical starting point, which is supplemented by theories of other specialists within the field, such as Chowdhury; Harter; Large, Tedd and Hartley. As method a questionnaire survey was used. The questionnaire was sent to 96 students at IHM Business School in Gothenburg and 57 questionnaires were returned. The results show among other things that the majority of the students used highly interactive search strategies, and they did not plan their search before they carried out the search. The majority were also satisfied with their search results despite the fact that they consider themselves not having enough experience in information seeking and that they wanted to have more training in information seeking.Uppsatsnivå: